Legal
Privacy Policy
A short policy for a short record: Sub-Zero Repair Rancho Bernardo holds a name, a number and a Rancho Bernardo address, and this page explains the rest.
What gets written down
What Sub-Zero Repair Rancho Bernardo holds about you is what you told us on the phone: a name, a contact number, the Rancho Bernardo address of the appliance, and the symptom you described when you called.
Disclosure to others
Your details stay inside Sub-Zero Repair Rancho Bernardo: we do not sell them, we do not trade them, and we do not hand them to a lead broker. Inside the company it reaches the person who takes the booking and the technician who does the work, and stops there. Mobile information is never shared with third parties or affiliates for marketing purposes. Text messaging consent is not shared with anyone.
What we do with it
- Getting a technician to the right Rancho Bernardo address at the right time
- Keeping you informed about your own job
- Legal, tax and insurance record-keeping
California residents
If you live in California you may ask Sub-Zero Repair Rancho Bernardo what we hold about you, ask us to delete it, and opt out of any sale of personal information. There is nothing to opt out of, because we do not sell personal information.
The website, specifically
The site you are reading is a set of flat files with no form to fill in and no account to create, which is why the only way to reach Sub-Zero Repair Rancho Bernardo is the phone. The only trace is the web host's standard access log, kept for security: the requesting address, the page and the time.
Text messages
Give us a mobile number and we may text you about the job you booked — a confirmation, a technician on the way to Rancho Bernardo, a part that has arrived. That is the entire use — no campaigns, no offers, nothing you did not ask for. Reply STOP to any of them and we will stop texting that number. Message and data rates may apply.
How long we keep it
Long enough to honor the warranty on the work and to satisfy a tax or insurance question, and no longer. There are no advertising trackers on these pages, so nothing about your visit to this site is recorded anywhere but the server log.
Children
This is a site about repairing appliances in Rancho Bernardo. It is not directed at children, and we do not knowingly collect information from anyone under 13.
Revisions
This page is the policy. If it changes, it changes here, and the version you are looking at is the one that applies to your job.
Questions about this policy
There is one contact route and it is the phone: (858) 630-4145. Ask for your record, ask for it deleted, or ask what a line above means — Sub-Zero Repair Rancho Bernardo will answer it there.